How We Operate

filling
filling

The Document Warehouse will remove your filing with minimal disruption to and involvement of your staff throughout the duration of the project

In-box
In-box

Document and files are boxed in special document storage boxes to keep them safe and clean.

Barcoded
Barcoded

The boxes are barcoded before leaving your premises so you will have immediate access to them.

File Capturing
File Capturing

The files are indexed and categorised according to your company’s requirements and each file is captured onto our system.

Electronic index
Electronic index

You are provided with an electronic index or printout (upon request) detailing the documentation held in storage with us.

Document Storage
Document Storage

Each document storage box is given a destruction date (if required) according to legal stipulations. Alternatively, according to your own internal requirements. Upon instruction, we will provide you with a printout of the files due for destruction and once we have received your written authority we will destroy the files on your behalf.

Retrieval of files can be accommodated in three ways:
Retrieval of files can be accommodated in three ways:

1. Delivery of files and documents to your offices – all our retrievals operate on a 24 hour turnaround time.
2. Express delivery – for those urgent occasions – files will be delivered within 4 – 6 hours,
3. Electronic / Telephonic requests – information can be scanned and emailed, faxed or given telephonically within 4 hours provided that the caller complies with our security clearance process.